Digitalisation to play a huge role in ESG-related communities and businesses

Digitalisation saves time and effort when it came to doing routine transactions

BusinessWorld reported that accelerating digitalisation would boost ESG-related communities and businesses despite the ongoing COVID-19 pandemic.

Data from ESG Intelligence revealed that the number of Filipinos consuming digital services has increased two-fold, surpassing pre-pandemic levels, saying, “Protracted lockdowns and containment measures across the Philippines during the COVID-19 (coronavirus disease 2019) pandemic encouraged consumers to turn to digital tools for the fulfillment of daily tasks, as well as for work, education and social connection.”

It also showed that in H1 2021, approximately two-thirds of new digital consumers came from non-metro areas. 

More: Philippines: Could it be the Asia Pacific region’s next data centre hub?

Ernest Cu, president and CEO of Globe Telecom Inc., also talked to the Philippine News Agency about how the government’s overall efficiency would improve significantly once digitalisation is implemented in its many processes. 

He also acknowledged the proposed e-governance bill filed by Leyte Rep. Martin Romualdez. He said that this would help revive the economy, and added that digitalisation saves time and effort when it came to doing routine transactions. 

Ivan John E. Uy, ICT chief at the Department of Information and Communications Technology (DICT), also emphasised this, saying, “We in the DICT have a very peculiar mandate, and that mandate cuts across all government agencies– to ensure that through ICT, we will be able to deliver to the Filipino people a better government, a more efficient government, a government that is easier to transact with, a government that is more competent, and a government that is not corrupt,”

Social Security System (SSS) CEO Michael G. Regino echoed this sentiment, saying the pension fund’s digitalisation remains a top priority for the future. He mentioned that online transactions became the new norm, especially during the peak of the COVID-19 pandemic, according to PTV News.

He also added that the SSS plans to add online services such as My.SSS Portal, SSS Mobile App, Text-SSS, uSSSap Tayo Portal, and Self-service Express Terminals. 

“In 2021, out of the 52.62 million transactions we received, excluding inquiries, 43.52 million or 82.7 percent were made using our online channels,” he said.

The Property Report editors wrote this article. For more information, email: [email protected].