{"id":11204,"date":"2021-03-01T14:12:17","date_gmt":"2021-03-01T07:12:17","guid":{"rendered":"https:\/\/www.asiapropertyawards.com\/?p=11204"},"modified":"2021-06-04T16:04:20","modified_gmt":"2021-06-04T09:04:20","slug":"reshaping-hospitality-design-for-a-future-post-covid","status":"publish","type":"post","link":"https:\/\/www.asiapropertyawards.com\/en\/reshaping-hospitality-design-for-a-future-post-covid\/","title":{"rendered":"Watch: Reshaping hospitality design for a future post-COVID"},"content":{"rendered":"<p><span data-contrast=\"none\">Renowned designers Guy Heywood and Stephane Lombard share their perspectives on the industry\u2019s direction on design and operations<\/span><\/p>\n<p><iframe title=\"KOHLER Bold Talks with Guy Heywood of Six Senses and Stephane Lombard of Accor\" width=\"640\" height=\"360\" src=\"https:\/\/www.youtube.com\/embed\/ELnrdLS0bEE?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe><\/p>\n<p>&nbsp;<\/p>\n<p><span data-contrast=\"none\">Guy Heywood, chief operating officer at Six Senses Hotels Resorts Spas, and Stephane Lombard, vice president design Asia Pacific, design and technical services at Accor were invited by Kohler to share their insights on hotel design and their opinions on the path of which the future of hospitality design might take.<\/span><\/p>\n<p><span data-contrast=\"none\">Guy reveals the values of the Six Senses Hotel and the utilisation of biophilic design as the underlying principle of the global hotel chain. Biophilia is the connection to nature in design, workplaces, and spaces. Over the years, hotels have tried to implement sustainability policies and encourage guests to do their part in conserving the environment, but such implementations have to change amid the pandemic. <\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:120,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"none\">However, Guy mentions that consumers have become wary of hotels, making the assurance of hygiene a critical factor. With that, the use of plastic has increased dramatically, contradicting the hotel\u2019s aim to reduce plastic use.\u00a0<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:120,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"none\">\u201cNow, we\u2019re creating so much more plastic,\u201d said Guy. \u201cLabels, stickers on things, even losing amenities out of hotel rooms. It&#8217;s super sad. Ultimately, we just have to learn to live with all the other viruses and diseases.\u201d <\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:120,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"none\">Moreover, hotels are currently undergoing dramatic changes like applying plastic screens at reception desks and helping guests from a distance. Hence, the unprecedented COVID-19 pandemic has placed the industry in a sticky situation. As hospitality revolves around interacting with consumers, providing their services with a smile, \u201chow can you smile with a face mask on?\u201d <\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:120,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"none\">\u201cIt\u2019s a real shame. A lot of people will have to change and adapt, which will affect their business model,\u201d said Guy.\u00a0<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:120,&quot;335559740&quot;:259}\">\u00a0<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:120,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"none\">Stephane further adds that sanitation will greatly influence the future of hospitality design. The realisation of hygiene standards are currently an emergency, but it will soon become part of the norm where developers will need to contemplate on what actions to take next. Stephane believes that hotels will need to strengthen the promises they offer to guests, as consumers will become more demanding with higher expectations.\u00a0<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:120,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"none\">\u201cThey will be more demand because there\u2019s more risk coming to our hotels. Expectations are higher, so we need to foresee that and consolidate our assets,\u201d he said. <\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:120,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"none\">It will be very difficult to foresee the\u00a0future, but\u00a0seeing that companies are big players in the industry, huge commitments need to be made. \u201cAllow us to fix some aims and communicate about it. We need to challenge our competitors and\u00a0ourselves, and\u00a0create participation in the hospitality industry to improve these things for the good of the industry because hotels are one of the components of society.\u201d\u00a0<\/span><\/p>\n<p><a href=\"https:\/\/www.asiapropertyawards.com\/en\/wellness-at-the-heart-of-designing-soori-bali\/\" target=\"_blank\" rel=\"noopener noreferrer\"><strong>\u00a0More: Wellness at the heart of designing Soori Bali<\/strong><\/a><\/p>\n<p><span data-contrast=\"none\">Kohler, a global manufacturing company and Asia Property Awards\u2019 platinum sponsor for numerous years, is taking big steps to respond to the world\u2019s changing needs. Annie Sim, director of GPS and sales operations at K&amp;B Group Kohler Co., says the company is trying to understand what the hospitality business in the future will be about. There has been a huge drive for touchless products, but the challenge is how to incorporate that component, while also preserving the environment simultaneously. From a manufacturer standpoint, Kohler recognises the importance of helping the environment and creating social impact. <\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:120,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"none\">\u201cIt has pushed us to think beyond what we\u2019ve been doing today and what new materials we should be thinking about. How do we use and create products that contribute back to society,\u201d said\u00a0Annie.\u00a0\u201cSustainability is a big ask from our operator friends, and design people are looking at\u00a0localisation, touching base with what is available in the local market.\u201d<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:120,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"none\">She concludes by\u00a0emphasising\u00a0the importance of improving hotels to keep up with consumer expectations, saying that \u201ca lot more upgrades are needed from hotels to make sure they\u2019re up to speed, including maintaining standards so people would travel into hotels. That\u2019s the few things we were thinking to support our design partners and operators.\u201d<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:120,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Renowned designers share their perspectives on the industry\u2019s direction on design and\u00a0operations\u00a0with Kohler, the official platinum sponsor of Asia Property Awards<\/p>\n","protected":false},"author":12,"featured_media":21040,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"categories":[92,1],"tags":[114,1067,152,1050],"class_list":["post-11204","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-news","category-property-report","tag-hospitality","tag-hotel-design","tag-kohler","tag-new-normal","news_country-asia-pacific","news_author-property-report"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Watch: Reshaping hospitality design for a future post-COVID | Asia Property Awards<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" 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